Privacy Policy

At Leicester ASMR Japanese Head Spa, your comfort and peace of mind matter just as much as your treatment. This Privacy Policy explains how we look after your personal information with care, respect, and confidentiality.

What Information We Collect

We collect only the details needed to provide a safe and personalised experience, including:

  • Your name

  • Contact details (email and phone number)

  • Booking information

  • Treatment preferences

  • Any medical or contraindication details you choose to share

This helps us tailor your session and ensure your wellbeing.

🌿 How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Arrange and manage appointments

  • Provide treatments safely

  • Contact you about your booking if needed

We do not use your information for anything unrelated to your treatment.

🌙 Our Legal Basis for Processing

Under UK GDPR, we process your information through:

  • Contract – to provide the treatment you book

  • Consent – when you share medical or wellbeing details

  • Legitimate interest – to ensure safe and appropriate service delivery

💾 How Your Information Is Stored

Your details are kept securely and only for as long as necessary to manage your booking and meet legal obligations.

🔐 Sharing Your Information

We do not share your personal data with third parties except where essential, such as:

  • Payments are processed safely through Square, our trusted payment provider.

  • Email or messaging platforms you use to contact us

We never sell or distribute your information.